Terms & Conditions

1. Agreement to Terms

By accessing or using the Twin Brothers Coatings website and services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our website and services.

2. Use of Website

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website
• Use the website to transmit harmful code, viruses, or other malicious content
• Interfere with the website's operation or impose an unreasonable load on our infrastructure
• Collect information about other users without their consent

3. Services

Twin Brothers Coatings provides concrete coating services including but not limited to:

• Garage floor coatings
• Flake floor systems
• Metallic epoxy coatings
• Polished concrete
• Patio and outdoor coatings
• Commercial and industrial solutions

All services are subject to on-site assessment and final quote approval. Prices and availability may vary based on project specifications.

4. Quotes & Estimates

Quotes provided through our website or by phone are estimates only. Final pricing may differ based on:

• Actual site measurements and conditions
• Project scope changes requested by the customer
• Material availability and pricing
• Labor requirements

A formal quote will be provided after an in-person or detailed consultation.

5. Appointments & Scheduling

By requesting an estimate or service, you agree to:

• Provide accurate contact information
• Be available for scheduled appointments
• Provide reasonable access to the project site
• Cancel or reschedule with at least 24 hours notice when possible

7. Intellectual Property

The website content, including but not limited to text, graphics, logos, images, and software, is the property of Twin Brothers Coatings and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, we do not warrant that all content is complete, accurate, or current. The information provided is for general informational purposes only and should not be relied upon as professional advice.

9. Limitation of Liability

To the fullest extent permitted by law, Twin Brothers Coatings shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from the use of our website or services
• Any damages arising from SMS or text message communications
• Delayed or undelivered messages due to carrier issues
• Third-party carrier charges or fees

Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

10. Third-Party Services

We may utilize third-party services for:

• SMS message delivery (Go High Level, Twilio)
• Customer relationship management
• Website hosting and analytics
• Payment processing (if applicable)

These services have their own terms and privacy policies. We encourage you to review them.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website and services after any changes constitutes acceptance of the new terms.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes may be submitted to binding arbitration in accordance with Colorado law.